- Items are eligible for a return within 30 days of the shipment date
- No refunds or exchanges will be accepted after 30 days
- All merchandise must be in resalable condition and with the tags still attached
- Returns will be processed within 14 days of receipt
- Online returns will not be accepted at Local Motion Hawaii retail stores
- Items purchased at Local Motion Hawaii retail stores are not eligible for returns online, but will be accepted at any of our retail outlets
- The transaction number provided on the order confirmation email and packing slip is required for all returns
- Only items sold within the U.S. will be accepted
- All return items must be pre-authorized by a customer service representative
Damaged/Defective Goods or Wrong Item/Color/Size
If the items received are damaged, defective, or not what you ordered, please contact us immediately to receive assistance with a return and shipping fees.
Return items should be addressed to:
Local Motion, Inc.
Attn: Return Item
870 Kawaiahao Street
Honolulu, HI 96813
*Customers are responsible for paying for shipping costs for the returning item. Shipping costs are non-refundable.